Sep 21, 2020 | Industry News, Technology
What is RPA? When I first heard about Robotic Process Automation (or RPA), my thoughts went to the robotic arms in an auto factory, or some sci-fi movie where the robots outsmart the people and take over the world. In reality TechTarget.com defines RPA as “the use of...
Aug 11, 2020 | Industry News, Resources
Molly Ferguson is an Associate Professor of English at Ball State University who is visiting EduSource this summer as a part of Ball State’s Faculty Externship Program. I had the opportunity to interview three EduSource apprentices — Katya, Liz, and Wayne — to...
Jul 15, 2020 | Industry News, Resources
“Good culture” – I think it’s a myth. The perfect culture for you might be a completely wrong one for me. If the global pandemic has taught me anything, it’s that I don’t do well in 100% remote work. But a remote working culture might be...
Apr 2, 2020 | Company News, Industry News, Technology
The Problem: The service operations division of an American Fortune 500 manufacturing company has service facilities all over the world. These facilities did not have a mechanism for documenting and tracking whether the physical appearance and processes in each...
Mar 27, 2019 | Company News, Industry News
We’re not the first to think of this… Some larger US airlines discovered some time ago that it often isn’t cost effective to train pilots internally. That’s why programs like Republic Airways Cadet Program exist – as feeder programs for large...
Dec 12, 2018 | Company News, Industry News
Objectives & Key Results What led us to OKRs (objectives and key results)? EduSource has long emphasized goal setting. Each employee sets a quarterly goal, and we keep track them of their completion on an office wall. We celebrate when people meet them, and try...
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